Referrals can be made to COC by state agencies, private providers, or other individuals in the community. 

Referrals for Youth with a Medicaid Managed Care Organization (MCO)

• COC cannot accept a referral from the parent or guardian of a youth currently assigned to a Medicaid Managed Care organization (MCO). Please apply for care coordination service directly, by going to the youth assigned MCO website:
  • Absolute Total Care - (866)433-6041
  • BlueChoice Health Plan (Healthy Blue) - (866) 781-5094
  • Humana Healthy Horizons - (866) 432-0001
  • Molina Healthcare - (855) 882-3901
  • Select Health (First Choice) - (888) 276-2020

Referrals for Youth with Medicaid Fee for Service / Non-MCO

• If a youth has Medicaid Fee for Services (which means they are not assigned to an MCO), the referral provider or legal guardian can apply for COC care coordination services by filling out an online application.  COC will review the application and conduct an initial screening and assessment.  If a youth is determined to be ineligible, COC will work with the family to explore options for alternative services.

Referrals for Non-Medicaid Youth

• Contact one of our offices directly based on the county in which the youth resides.